Privacy

What we never ask for

No name. No phone number. No email address. No account, no password, no sign-up.

When you open the site your browser makes up a guest code like LS-482913 and keeps it on your own device. That code is all a listener ever sees. It is not linked to you, and if you clear your browser it is gone.

We do not store your IP address alongside anything you say or do here.

You must be 18 or older

This service is for adults. If you are under 18, please use Childline 1098 — it is free, it is open all day and night, and the people there are trained for exactly this.

Calls are recorded — but only after you say yes

Before any call starts you are shown a screen that says the call is recorded, and the call does not begin until you accept it. Your microphone is not switched on until you do.

The recording is kept so that if something goes wrong on a call — someone is abusive, or asks you for money or personal details — there is something to look at. That is the only reason it exists.

Recordings are stored encrypted on our own server, named only by the session code, and are not reachable from the public internet.

They are deleted automatically after 180 days. The exception is a call that has been reported, or one where a listener raised a safety concern: those are kept until they have been looked at, because deleting the evidence of a problem is not something we are willing to do automatically.

If you decline the recording notice, no call happens and nothing is recorded.

What we keep about a conversation

The guest code, the mood you picked, the language, when the call started and ended, how long it lasted, which listener took it, and a rating if you leave one.

If you write something in the optional feedback or report box, we keep that text. Please do not put anything in there that identifies you.

We do not keep transcripts. Nobody is listening to your call as it happens.

Reports and safety alerts

If you or the listener reports a call, the owner is sent an alert containing the session code, which side reported it, the reason you picked from the list, and the time. Nothing you said, and nothing you typed in the box.

If a listener judges that someone may be in immediate danger, they can flag the call. That sends an alert with the session code and the time only, and nothing at all appears on your screen. The call is not interrupted.

No ads, no trackers, no analytics

There is no Google Analytics here, no advertising pixel, no third-party tracking of any kind. Nobody is buying information about you from us, because we do not have any to sell and no way to collect it.

The fonts are served from our own server, so even loading the page does not tell anyone else you were here.

If you choose to pay something

Paying is entirely optional and it changes nothing about the service you get.

Payments are handled by a payment provider on their own pages. We never see or store your card, your UPI ID, or your bank details.

Your payment is never linked to any conversation. We cannot tell which call a payment came from, and we have not built any way to find out.

Who can see what

Listeners see your guest code, your mood, your language and how long you waited. Nothing else.

The owner can see the session records described above and, where one exists, listen to a recording. Every time a recording is opened, that access is logged with the time.

Your choices

You can leave at any moment, and you never have to explain why.

Because we hold nothing that identifies you, we genuinely cannot find "your" data to show you or delete — there is no name to look it up by. If you want a particular call deleted, write to us with the session code from that call and we will remove it, unless it is being held because it was reported.

Getting in touch

Write to wearereadytolisten@gmail.com. Please do not include anything in that email that you would not want written down.

If you are in danger right now

Tele-MANAS: 14416 — free, 24 hours, every day.

Childline (under 18): 1098 — free, 24 hours.

This site is not an emergency service and cannot send help to you.